Frequently Asked Questions

I BOUGHT MY TICKETS BUT…

Please contact our box office to upgrade your tickets prior to arrival.

Unfortunately, we cannot downgrade tickets, and we don’t know why you would want to!

If you have purchased tickets to Evil Dead The Musical directly through our website, but have not yet received your tickets, please contact our box office to have this rectified.

Please check your spam/junk folder before contacting the box office.

If you have purchased tickets to Evil Dead The Musical directly through our website and would like to change the date on your tickets, please contact our box office for assistance.

Please note that you can purchase a Flex option for $4.99, allowing you to reschedule your ticket as many times as you need. Otherwise, you can reschedule your ticket for a $9.99 fee. (Taxes may apply). Please note that rescheduling fees are charged per ticket.


Last-minute rescheduled requests will not be honoured. In exceptional circumstances, a $9.99 fee will be applied for requests submitted less than 24 hours from your scheduled time slot.

To update the name or email on your tickets please reach out to our Box Office team.

TICKET INFO

Should you have purchased tickets for our show from any other site other than those listed below, please contact our box office for verification.

Authorized Ticket Partners To Evil Dead The Musical

  • new.starvoxent.com/Evil-Dead

Other partner sites may too have promotions and access to tickets, but these should redirect you to our website for purchase.

For ticket types and pricing, please see the ticketing calendar when you click BUY TICKETS

The show does contain coarse language and adult themes. However, we leave attendance to the discretion of parents/guardians. As long as children are accompanied by an adult, we will not deny entry.

All tickets are subject to applicable taxes and fees. Ticket prices are subject to change. There are no refunds or exchanges.

A 20% group discount is available for groups of 10 or more. Please visit our group ticket page for pricing and availability.

For groups larger than 50 people, please contact our box office for assistance.

We offer a discount for students and seniors for all of our performance dates and times.

You can CLICK HERE to purchase them using our dedicated Senior/Student show calendar.

Student tickets are destined for children under 18 years of age and adults enrolled in school/university with a valid student ID card. Senior tickets are destined for adults who are 65 years and older. The venue staff will check ID at the door so please ensure you bring a valid piece of ID with you on the day of the performance.

When you purchase tickets for Evil Dead The Musical, you can also add the following items to your order: Souvenir Tickets, Splatter Zone Ponchos, Steam Whistle Beer, and the Flex Reschedule Option!

If you have already purchased your tickets and would like to add these items to your order, please contact us

VENUE INFO

We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the show, including purses, are subject to inspection.

Please note the theatre does not provide coat check

Prohibited

Luggage, and duffle bags

Paints and aerosols

Indelible markers

Weapons of any type

Outside food and beverages (including alcohol)

Food of any type is not permitted in the gallery

Any item deemed by show security or venue management to be inappropriate

Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted

Camping chairs

Tripods

Photography – Please note that taking photos and videos during the performance is prohibited. Photos and videos can be taken in the lobby area, but not of the performers.

Permissible

Walkers, mobility scooters, and other mobility aids

Strollers

Service animals – for non-traditional service animals please contact us before your visit

Prohibited items will not be stored by venue management or on-site.

Evil Dead The Musical reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us for more information.

Show & Venue

The main entrance to the Randolph Theatre on Lennox St. is accessible by stairs only.

The accessible entrance is on the same side of the building just west of the main entrance; the door to the theatre is inside the lobby on the left. Please proceed to the back of the theatre to get checked in. The lobby, concessions, and orchestra level of the theatre are accessible. The balcony is accessed by stairs only. Accessible seating is available at the orchestra level. If you require further assistance with accessible seating, please contact us so we can assist with arranging it.

Public washrooms are located one level below the theatre via stairs. There is one accessible washroom located on the main floor beside the theatre. Curbside drop-off/pick-up is possible on Lennox St. or Bathurst St.

Parking

There are surface parking lots as well as street parking in the general vicinity of the Randolph College. Be advised that the Randolph College is not directly affiliated with any of these parking lots. We advise that you provide yourself with ample time in case of difficulty finding parking.

Sensory Advisory

This experience may contain bright and flashing lights that may cause discomfort for people with photosensitive epilepsy. There may also be loud music and effects. Viewer discretion is advised.

Seating & Mobility Aids

Wheelchairs, walkers, and scooters are all permitted.

Service Animals

Service animals are permitted, but please be advised that the volume and visuals may be uncomfortable for animals. For non-traditional service animals please contact us.

Masks

Masks are not required for entry to the show. They are optional for staff and guests in accordance with current legislation.

We encourage all patrons to follow safety recommendations such as social distancing, frequent handwashing, and staying at home if they are not feeling well.

The doors open 30 minutes before the show. The lobby is open 45 minutes before.

Please arrive a minimum of 15 minutes prior to show time. For entry times, please see the ticketing calendar when you click BUY TICKETS

The show length is 120 minutes (with 20 minute intermission)

Location

Address: Randolph Theatre – 736 Bathurst St, Toronto, ON M5S 2R4, Canada

Get Directions

Driving

Hwy #401 to Bathurst Street exit, then south on Bathurst. Randolph Theatre is located one block south of Bloor St. on the west side of Bathurst.

OR

QEW to the Spadina Road exit, North to Bloor Street, then West on Bloor to Bathurst Street. South on Bathurst.

Public Transit

The closest subway station is Bathurst station on Line 1 of the TTC. The theatre is one block south of Bathurst St. And Bloor St. on the west side of Bathurst.

The 511 Bathurst Streetcar route runs north and south up to Bathurst subway station at Bloor St. The closest streetcar stop is directly across from the theatre at Bathurst St and Lennox St.

The 7 Bathurst Bus route runs north and south down to Bathurst subway station at Bloor St. The closest bus stop is at Bathurst subway station.

Parking

There is no parking on site.

There are surface parking lots in the general vicinity of Randolph College. The closest Green P lot is Carpark 51 at 365 Lippencott St., one block east of Bathurst St. Be advised that Randolph College is not directly affiliated with any of the parking lots in the area. We advise that you provide yourself with ample time in case of difficulty finding parking.